Usage Limits FAQ

Notify implements usage limits to ensure reliable service for all users.

Trial Accounts

  • Total limit: 100 emails
  • Hourly limit: 10 emails per hour
  • No domain verification required, perfect for testing

Full Accounts

Detailed Comparison

The table below provides a detailed comparison between different account types and verification levels:

Verification LevelEmails Per DayEmails Per MonthRate LimitFeatures Unlocked
Free (No Domain)10010010/hourFull API access
Free (Domain Verified)-3,000200/hourFull API access, Improved deliverability
Pro Plan-50,0001,000/hourPriority support, Advanced analytics
EnterpriseCustomCustomCustomDedicated support, SLA guarantees

For more on features available per tier, please see the pricing page.

Monitoring Your Usage

You can monitor your current usage and remaining quota by visiting the account dashboard to see real-time usage statistics.

Handling Rate Limits

When you exceed your rate limit, the API will return a 429 Too Many Requests status code. Best practices for handling rate limits include:

  • Implement exponential backoff in your code
  • Distribute sending over time rather than in bursts
  • Monitor rate limit headers in API responses
  • Consider upgrading your plan if you consistently hit limits

Upgrading Your Plan

If you need higher limits, reach out to us at hello@notify.cx.

Frequently Asked Questions

Q: What happens if I exceed my monthly limit?
A: For now, you won't be able to send additional emails until your quota resets at the beginning of the next billing cycle, or you upgrade your plan. Eventually, we'll have an overage system in place that'll let you pay as you go above the limit at a transparent, static rate.

Q: Do unused emails roll over to the next month?
A: No, quotas reset at the beginning of each billing cycle.

Q: What's the difference between rate limits and monthly quotas?
A: Rate limits restrict how many emails you can send in a short time period (e.g., per hour), while monthly quotas cap your total sending for the entire month.


Next Steps